Members may book a court up to 7 days prior. When booking 7 days prior, the courts may only be booked from 5 pm onwards.
Monday - Friday from 5.15 pm onwards
Saturday from 4.15 pm finishing at 8.15 pm (bookings starting at 8.15 pm are off-peak).
All other times are off-peak.
£2 per 45 minutes at peak times.
There's no booking fee to play at off-peak times.
Each member has an account within the booking system and must have sufficient credit in order to book a court.
Members can "top-up" their booking system accounts as follows.
You can purchase £10 (minimum) credit with an online credit/debit card transaction. Your transaction will be processed by Stripe and your account will be automatically credited.
Members can share booking fees by using the facility to Transfer Credit. On the day playing, the system will automatically send an email to invite playing partners/opponents to use this facility to share the booking fees paid by the member who booked the court
Light Meters: £4 per 45 minutes to be paid using light meters at the club.
When playing at peak times, the member who booked the court is required to check-in to confirm court usage within 1 hour prior to the reserved start time (or within an hour after playing).
Any selected playing partner/opponent may also check-in to confirm court usage on behalf of the member who booked the court.
The system assumes a "no-show" if the court remains booked but NOT checked-in.
On each occasion, the system will automatically charge a £4 no-show penalty in addition to the court fee already paid (£6 total) to the member's booking system account.
On each occasion, the system sends an email notification at 10am on the day following the no-show with a reminder to check-in next time.
Please note you will need to know your system PIN to check-in on the touch screen "kiosk" system in the club bar. You can look-up your PIN when logged into the website, or use the Forgotten Password process.
Cancellations & Refunds
When unable to play, please cancel as soon as possible so others may use the court.
Full refund (as booking system credit) when cancelled more than 48 hours prior.
When peak-time bookings are cancelled within 48 hours, the system will automatically charge a £2 late-cancellation penalty in addition to the booking fee already paid (£4 total), unless the court is re-booked -- in this case, both the booking fee and late-cancellation charge is automatically refunded as booking system credit (and no charge will appear on your booking system account).
When playing a guest, members MUST select "GUEST £4" as the playing partner/opponent to show on the booking sheet.
The system will automatically charge the £4 Guest Fee to your booking system account by adding the Guest Fee to the booking fee already paid.
If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the court fee will automatically revert to the normal rate (and your account will be credited).
This can be done when you book the court or any time before playing.
If you forget to select Guest as the playing partner/opponent before playing, then please be sure to use the facility to "TransferCredit" (£4) to the Guest account on this system.